Shipping, Returns, & Warranty

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

Due to the small size of this company, we can not afford to offer refunds on new items. We need every bit of support to provide the best products. This does not mean we won't validate your warranty though.

Warranty

All FOCBOX's are protected by a 15 day guaranteed. This counter starts from the day you purchase your FOCBOX(s).

All other products have a 30 day guaranteed working warranty.

If you have any issues, please contact us through the 'Contact Us' page to request a warranty service.

PLEASE NOTE: Warranty does not cover water damage, physical damage, or damage due to lack of understanding of the product. You should read all information provided before use. Failure to do so may result in damage which will not be covered under warranty.